Privacy Policy

Please read our Privacy Policy carefully so that you can understand how we collect, use and disclose the personal information that you provide to us.

By accessing this website, you accept all the terms and conditions of this Privacy Policy. In particular, by submitting your personal data to us, you will be deemed to have given your permission for use and disclosures referred to herein.

If you do not agree with the terms and conditions of this Privacy Policy, you must immediately cease using and accessing this website and any content, services or products contained in or available from this website for which you need to provide personal information.

Who is responsible for the personal information collected on this website?

Annex Pro a registered company in British Columbia, Canada and controls the personal data collected on this website.

Special Notice – if you are under 18 years old

Annex Pro does not intentionally collect personal data of persons under 18 years old. If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this website in any way which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

Information collection and use

We collect and use personal information (including name, address, telephone number and email address) in order to:

  • Respond to queries or requests submitted by you
  • Process orders or applications submitted by you
  • Administer or otherwise carry out our obligations in relation to any agreement you have with us
  • Anticipate and resolve problems with any products or services supplied to you
  • Better tailor and improve the features of products and services
  • Ship products you purchased either on the phone or through our online store
  • Send you event, promotional and/or product updates (if you opted to receive them)

However, except as set out in this Privacy Policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers, etc.

The use of cookies

We use cookies to potentially personalize content, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other websites

We cannot be responsible for the privacy policies and practices of other websites even if:

  • You accessed the third party website using links from our website; or
  • You linked to our website from a third-party website.

We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

Will this privacy policy change?

From time to time we may make changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our Privacy Policy on a regular basis.

How you can contact us

If you would like to contact Annex Pro about our Privacy Policy, you can do so via our contact us info.